Effective Date: July 2026
This P2P Trading Policy explains the rules, responsibilities, and procedures for using the OXchange Peer-to-Peer (P2P) trading marketplace.
The OXchange P2P marketplace allows users to buy and sell digital assets directly with other users using supported payment methods.
OXchange is currently operating in a testing and development environment. P2P features, supported payment methods, limits, fees, and dispute processes may change before the official production release.
P2P trading allows users to create and accept offers to exchange digital assets directly with other users.
Users may act as:
Buyer
A user purchasing cryptocurrency from another user.
Seller
A user selling cryptocurrency to another user.
Each user is responsible for understanding the transaction process before confirming an order.
To use OXchange P2P services, users must:
Have a registered OXchange account.
Complete required verification steps when requested.
Provide accurate account information.
Use valid payment methods.
Follow all platform rules.
OXchange may restrict P2P access based on security, compliance, location, account status, or operational requirements.
Sellers creating offers must provide accurate information including:
Cryptocurrency type.
Price.
Available amount.
Minimum and maximum order limits.
Payment methods.
Transaction terms.
Users must not create misleading, false, or fraudulent offers.
Buyers must:
Review offer details before placing an order.
Confirm payment information carefully.
Complete payment within the required timeframe.
Upload payment confirmation when required.
Avoid cancelling orders repeatedly.
Not use unauthorized payment methods.
Buyers must not mark an order as paid before the payment has actually been completed.
False payment confirmations may result in account restrictions.
Sellers must:
Maintain sufficient cryptocurrency balance.
Confirm actual receipt of payment.
Verify payment details before releasing assets.
Follow transaction terms.
Respond to buyers within reasonable time.
Sellers must not release cryptocurrency based only on screenshots, messages, or unverified payment claims.
Users must:
Use payment accounts belonging to themselves unless explicitly allowed.
Follow the selected payment method instructions.
Include correct payment references when required.
Avoid third-party payments that increase fraud risk.
OXchange may restrict transactions involving suspicious payment activity.
Sellers should release cryptocurrency only after confirming:
Payment has been received.
Payment is completed successfully.
Funds are available and not reversed or pending.
Once released, blockchain transactions are generally irreversible.
Orders may be cancelled when:
Payment has not been completed within the required time.
Both parties agree to cancel.
Security concerns exist.
Transaction conditions are violated.
Repeated unnecessary cancellations may affect account reputation or P2P access.
If users cannot complete a transaction, they may request assistance through the OXchange dispute process.
During a dispute, OXchange may review:
Order details.
Platform messages.
Payment evidence.
Transaction records.
Account history.
Users must provide accurate information and cooperate with the review process.
Users must not:
Submit fake payment confirmations.
Use stolen payment accounts.
Conduct money laundering activities.
Manipulate P2P ratings.
Attempt scams or social engineering.
Move transactions outside the official platform process.
Suspicious activity may result in:
Order cancellation.
Account restrictions.
Loss of P2P privileges.
Further investigation.
Users should keep transaction communication within official OXchange channels whenever available.
Users should not:
Share passwords.
Share verification codes.
Request external login information.
Ask users to complete transactions outside OXchange.
OXchange support staff will never request account passwords or authentication codes.
Users may receive ratings based on their transaction history.
Ratings should represent genuine trading experiences.
Users must not:
Manipulate ratings.
Exchange fake reviews.
Threaten other users for positive feedback.
P2P transactions may be subject to:
Trading fees.
Service fees.
Minimum order limits.
Maximum order limits.
Payment restrictions.
Applicable fees and limits will be displayed before completing transactions.
Users should:
Enable available security protections.
Verify payment details carefully.
Avoid suspicious offers.
Check seller/buyer reputation.
Never share account credentials.
Use only official OXchange communication channels.
OXchange may restrict P2P functionality when:
Fraud is suspected.
Users violate marketplace rules.
Payment disputes occur frequently.
Security risks are identified.
Compliance requirements require action.
During the testing phase:
P2P functionality may be modified.
Payment methods may change.
Limits may be adjusted.
Some features may not represent the final production version.
Test transactions may be monitored for system improvement.
OXchange provides the P2P marketplace infrastructure but does not guarantee:
Profit from transactions.
Price stability.
User reliability.
Payment provider availability.
Successful completion of every transaction.
Users remain responsible for evaluating each transaction before confirmation.
OXchange may update this P2P Trading Policy due to:
Platform improvements.
Security requirements.
Market changes.
Compliance requirements.
Operational updates.
The latest version will be published through the platform.
For P2P-related questions, disputes, or support requests, users may contact OXchange Support through the official support channels.